The estimated delivery time is included in the product description. Your product will be delivered by a professional courier company. If you order several products at once we will do our best to bundle your delivery, but please note that sometimes some parcels might arrive separately.
Most of Our products are manufactured after placing an order, so please note that on many occasions delivery time includes manufacturing time and shipping time. Please note that these times may vary and we will inform You about it when it happens.
Products are packed safely for transport, please check Your parcel after arrival and if You see any visible damages please ask the courier to note that and provide You with a written damage confirmation.
Once Your product is ready to ship we will change Your order status to "preparation in progress" and when is in transit we will change Your order status to "shipped"
Please note that deliveries time are not guaranteed, so we encourage You to place orders in advance to avoid unnecessary stress and disappointment.
When You suspect that Your delivery is missing please contact courier service (when tracing is available) or/and us ASAP to help You with the tracking.
Shipping is free above the amount of 200 euros in the Netherlands and other EU countries, we reserve the right to change these at any time. Please note Free Shipping applies to certain locations and does not include international destinations and some European countries. Your final shipping fee should be displayed when You fill properly all Your shipping details and add the desired product to the cart. Please note that some products might be displayed as Tax-free but tax might be added to it when You place the order and provide correct details.
VAT rules apply to all EU countries, international deliveries are Vat free but you may have to pay import duties and taxes which are levied once the shipment reaches Your country. You must meet any additional charges for customs clearance in order to receive Your order. Please note that customs fees and policies vary from country to country and we do recommend to contact Your local customs office for future information.